Usually when a small motor fails, it is found to be NER (not economical to repair.) However, sometimes that small motor is a critical cog in the wheel and the time it takes to ship a new one is not realistic.
In this case, our customer had a flood on site causing a failure of a small motor in a critical application. It was a 12-14 week lead time for a replacement so the motor was shipped to our shop as an urgent repair.
Initial findings revealed possible armature failure with a rewind needed. The fields also needed be replaced. Most motor shops would have stopped there. However, at Decatur Industrial, we partner with our customers in order to save them from unexpected downtime and related costs. Our technicians conducted further armature tests to check the different types of windings. This additional testing showed an armature rewind was not required. This discovery saved the customer $8,000 off the service cost.
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