OUR VALUES
Our Vision is to be the most admired and respected Company by our team members, customers, stockholders, and the communities we serve and value.
We view this VALUES STATEMENT as our commitment to our customers to continually ask, listen, respond, and improve; our commitment shall be coached by our customers in order to set the standard of being better tomorrow than we were today.
We Make American Manufacturing Reliable. We humbly serve our customers as Strategic Partners and demonstrate that commitment through teamwork and relentless pursuit of excellence.
What we do is important. American Manufacturing drives the economy and the equipment we provide and service drives production. Manufacturing provides people with not only good jobs and security, but also pride. When manufacturing production is reliable, it provides tens of thousands of people with the opportunity to make their livelihoods better and it helps the United States to remain a world leader of high-quality goods and services.
We are a team. A team is a loyal family with goals and accountability. We love to compete. That means we measure performance and work relentlessly at continuous improvement. We seek out customers who share our definition of winning and become part of their team as a Strategic Partner. We honor these relationships by taking personal responsibility and demonstrating integrity in all that we do.
OUR HOW
Our MISSION is to be the Strategic Partnership performance leader of Reliability Solutions to customers by providing only top quality world-class industrial electro-mechanical products and services.
We will accomplish this Mission by having the most technically talented professionals operating in the most focused customer driven climate, providing only the best and most proven materials, partnering with only top quality industry leading vendors, and by continually improving our business processes. Adaptability, flexibility, speed, aggressiveness, and innovation are key success factors that define our high performance efforts to be the performance leader of reliability solutions. These objectives allow us to create sustainable competitive advantage by becoming a Strategic Partner delivering the greatest total value that enables our customers to be more productive, more competitive, and more profitable.
OUR WHAT
We are empowered to “do whatever it takes” to affect the positive results for of customer expectations and preferences. Each employee understands it is their primary responsibility to earn customer loyalty and provide total satisfaction with each and every transaction.
We are in the business of providing problem solving products and services to our current and future customers. Our products and services are secondary to our primary product of value through our reliable and durable solutions. We will readily commit the necessary resources of our team to understand completely and respond successfully to the needs of our customers to lower their Total Cost of Ownership (TCO) of their valued assets.
Our plant capabilities and equipment technology are best-in-class. We are in the business of caring for assets; thus, we continually invest in and caring for our assets to assure precision quality and safety.
Our employees’ safety, professionalism, and advancement are the primary focus of our procedures, processes, and training. Our achievements shall be benchmarked by our management; however, our true success will only be measured by our customers’ loyalty and preferences.
We understand the customer is our actual employer and they trust us. Our jobs are in jeopardy if we do not consistently deliver the highest quality product in strict accordance with our customer’s agenda that exceed our customer’s expectations, every time. We are thankful for the opportunity to serve.
Responsibility and character is our choice. Our Company will conduct its business in accordance with only the most ethical standards. The integrity, honesty, and trustworthiness of our ownership, management, and every single employee, shall be beyond reproach. We realize and accept that we are personally and collectively accountable for and by our customers, vendors, and fellow team members.